Admission Coordinator

Job Description

We are seeking an exceptional candidate to serve as a pivotal point of contact for both colleagues and customers. The ideal candidate will play a key role in maintaining schedules, providing valuable feedback, documentation, and information to facilitate seamless team activity. In addition, they will collaborate closely with our sales teams to optimize overall performance.

Responsibilities:

• Assist in the development, coordination, implementation, and evaluation of all educational programs.
• Manage all formalities associated with student enrolments.
• Oversee the Weljii Educational Platform, ensuring the timely uploading and updating of curriculum-related content.
• Support the Sales team by conducting Educational Platform demos as needed.
• Coordinate and assist faculty members with class scheduling, grading processes, and final student evaluations.
• Collect student applications for the scholarship program and manage the awarding of scholarships to deserving candidates.
• Design and manage student feedback, address grievances, and conduct student feedback surveys.
• Assist in the hiring process of faculty members and other staff.
• Actively participate in research and development for the continuous improvement of programs offered by the Institute.
• Coordinate with the Accounts/HR team for payment receipts, invoices, and other related documents.
• Helping students understand course detail, payment options and collecting EMIs
• Serve as a bridge for the Sales Team with other departments such as HR, Marketing, Finance, and Accounts.
• Ensure student retention through consistent communication, quality customer service, and a commitment to the overall improvement of programs and services.
• Provide quality customer service and educational information.
• Update the Company CRM and automate business processes.
• Create and send email campaigns to existing students and prospects.